Espiritu at Negosyo

Sana po ay mai-mass produce na ang sariling ating imbensiyon upang mapakinabangan na ng mga Pilipino di lamang ng mga negosyante. Watch video below:

A tindero in a sari-sari store more often becomes short of a soothsayer. He needs a seminar on how to read customer's mind if he has not been blessed with telepathic power. "Pabili ngang asukal, kape, at kopimeyt." The customer doesn't speak anymore. The customer looking at the coffemate pack becomes the easiest to guess. "80 grams pong coffemate?" "Oo." After getting the coffemate, somewhat confident at the first guess asks, "Nescafe 25 grams po ba?" "De yung premium," then stops speaking again. He guessed it's a 25 grams pack, got and gave it without asking, then asked, "Kalahati pong washed?" "De yung wamport lang. Magkano lahat?" agad-agad as if the tindero has a super calculator mind to envy POS system. Seriously, a tindero only needs to read the nonverbals as I've mentioned on my other blogs here. No need to try to become telepathic. The motive of loving service empowers him enough. To be of hel

Forgive and forget. But the last is not that exact. When a customer--to whom I have some memory of bad transactions like being rude to me when buying or always slow to decide or always out of mind--comes back to buy again, more than often you'll remember your negative experience of him/her. So you don't forget that easy, but our christian response is calling us to forget the past mistakes and start anew as if nothing happened that you're as cheerful as a new acquaintance, considering that our Lord always does it that way every morning as if we've not done something wrong yesterday while giving us the hope of another new beginning. It's difficult especially with rude customers, but time will prove that if you'll continue forgiving and forgetting, they change for the better, while you're not affected at all because you don't get irritated or angry everyday but forgiving always. Preserving your peace of mind knowing that this is the little cross our Lor

I mentioned in one of my article that Sari-sari Store selling is fast selling. Now, I have to correct it because some customers are really slow. You don't need to be impatient with dealing with them. Rather the technique is to deal with them slowly too. You need to listen slowly, help them specify what they're looking for by asking question slowly, and wait for the answer slowly. Yet you can get the product very fast in a manner not to intimidate their slowness. That's the problem we can't undo in the over the counter selling situations compared to supermarkets where customers can pick what they need at their own pace. And we can't always multitask by entertaining other customers who are already in the hurry while waiting for the other's slow answer to your clarifying question. The only solution is to get additional sales force, one or two additional to aid you especially during peak hours. Again, enjoy serving others. The Author

Officially we are out of cigarette business now. Sin Tax bill is a great equalizer for those who would like their business to be more socially responsible in selling real goods. Say we wouldn't be selling cigarettes anymore, would our customers needing it still be buying from us? Yes at least maybe 70% of the time unlike when the sin tax bill isn't yet signed. What's the reason. The reason our customers who need cigarette will still buy from us is that they will be able to avoid buying costly cigarettes  because we don't sell any of it anymore. Would they still prefer to buy from other stores who have cigarettes just in case they decide to splurge? They will. But when the pockets are already emptied, they will realize that it's not worth it. We will loose some of them, but God willing, gain some of those who would like to avoid buying high priced cigarettes.