The Problem with Fast Selling
I mentioned in one of my article that Sari-sari Store selling is fast selling. Now, I have to correct it because some customers are really slow. You don't need to be impatient with dealing with them. Rather the technique is to deal with them slowly too. You need to listen slowly, help them specify what they're looking for by asking question slowly, and wait for the answer slowly. Yet you can get the product very fast in a manner not to intimidate their slowness. That's the problem we can't undo in the over the counter selling situations compared to supermarkets where customers can pick what they need at their own pace. And we can't always multitask by entertaining other customers who are already in the hurry while waiting for the other's slow answer to your clarifying question. The only solution is to get additional sales force, one or two additional to aid you especially during peak hours. Again, enjoy serving others. The Author